Jackie is a registered Nurse and is part of the management team at Rockmount. Management operate an open door policy meaning everyone can have access to us when they need to. This also means we are responsive and able to deal with any issues promptly and effectively to ensure the smooth operation of the home.
I trained as a Registered Learning Disability nurse in the early 80s and worked for many years in a large institution. I was fortunate to work for what was considered to be an innovative and forward thinking service. I followed my career path from student nurse to Ward Manager becoming actively involved in the initiative to resettle people into the community and the ultimate closure of long stay residential, institutional care.
I moved to work in a community based setting managing a “challenging behaviour” service in Greater Manchester for over 10 years.
In 2009 I changed career and commenced work in a forensic psychiatric hospital as a Ward Manager. This was both a challenging and rewarding role.
I learnt a lot!
Whilst working here I realised that I preferred the rehabilitation aspect of community supported services, and in 2013 I was successful in gaining a position as Manager of Rockmount, supporting people with enduring mental health issues.
I am committed to ensuring that the service I manage is of the highest quality. I invest in ways of working that optimise compliance with CQC standards and other relevant legislation.
I am passionate about ensuring Service Users are empowered and receive the correct levels of support to enable them to progress in a safe manner.
I believe in person centred support and treating all people as individuals, enabling everyone to reach their maximum potential within the limitations of their illness and ability.
Other relevant training and qualifications include
Joanne is a RMN and has spent a number of years working on an acute in patient services in Blackpool and Chorley hospitals., as both staff nurse and Deputy manager. She has also worked as a clinical practitioner overseeing a persons care pathway from admission to discharge.
Joanne has proven leadership and management skills and always works in therapeutic manner, to promote independence and ensure high standards of care delivery.
Joanne is able to lead a team with a positive mindset and can do attitude and act as a good role model for expected behaviours.
Joanne prides herself on being organised and approachable with an ability to prioritise to ensure that work is completed within a safe and supportive environment.
Staff and managers are very friendly, caring, approachable and flexible. I believe they try their best to sort out any issues and keep me up to date. I feel involved and get invited to lots of events.